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General Terms and Conditions

Protection of minors - minimum age 18 years!

Persons under the age of 18 are not permitted to place orders for nicotine-containing products in this online store. We reserve the right to cancel the order in the event of suspected abuse. By accepting our general terms and conditions and placing an order, you confirm that you are at least 18 years old. The operators of Snusland.ch accept no responsibility for incorrect information and reject any liability or infringement.

1 Contractual partner
WENO Commerce GmbH is the operator of the website www.snusland.ch and sells all published products via this website exclusively to private customers residing in Switzerland (hereinafter referred to as "Customer").

2 Scope of application
The general terms and conditions apply to all lawful contracts concluded via the online shop www.snusland.ch are concluded. The version valid at the time of the order shall apply. WENO Commerce GmbH reserves the right to change the terms and conditions at any time without prior notice. By placing an order, the customer confirms that he has read, accepted and agreed to the terms and conditions. The customer also confirms that he has acknowledged the provisions of the personal data and that WENO Commerce may use the data in accordance with the data protection regulations.

3 Conclusion of contract
The contract between the customer and WENO Commerce GmbH only comes into force when the customer places an order on the website and this is accepted by WENO Commerce GmbH. The order is accepted by sending an order confirmation via e-mail to the Customer or by delivering the ordered goods.

4 Offer
The presentation of the products on the website does not constitute a legally binding offer, but an invitation to order. We reserve the right to make changes and errors in descriptions, prices and illustrations.

5 Prices and payment options
Product prices are quoted in Swiss francs including customs duty and 8.1 % VAT. Orders with an order value of less than CHF 15.00 are subject to a flat-rate delivery charge of CHF 5.00

 Orders can be paid with the following means of payment:

  • Twint
  • Credit cards
  • Postfinance Pay
  • Cryptocurrencies

6 Availability and delivery
Products marked as "available" are usually delivered within one working day (orders received by 18:00 at the latest). The delivery time may be extended by up to 2 working days in the event of overload and additional work. The delivery time may deviate from the stated delivery time if there is an overload at Swiss Post. Delivery from our loading ramp is at the customer's risk; this also applies to partial and replacement deliveries.

If an order cannot be delivered due to an incorrect address (first name, last name, street + number, postal code and/or city), the customer will be charged for the return shipment as well as the new shipping costs or deducted from a credit note. 

If a product is not in stock, the customer will be informed of the new delivery date within 48 hours via e-mail or Whatsapp. Subsequent deliveries are free of charge. If an item can no longer be procured by WENO Commerce, this product item will be canceled in the order and refunded within 10 working days.

7 Obligation to inspect the delivery upon receipt
The delivered products must be checked by the contractual buyer upon receipt for completeness and delivery damage. If there is a fault or defect, WENO Commerce must be informed of this within 2 days with photographic material. If incorrect products are delivered, they will be exchanged free of charge as soon as possible. The incorrectly delivered or defective products must be returned within 5 working days with the enclosed and prepaid packaging material. If incorrectly delivered or defective products are not returned within this period, the total amount including shipping costs will be charged to the customer. This also applies to products that have already been opened.

8 Right of return
As snus, nicotine pouches and caffeine pouches are perishable goods with an expiration date, returns are not possible.

9 Cancellation of an order
The order can only be canceled if the order has not yet been packed. Once the order has been packed, it can no longer be canceled.

10 Data protection
WENO Commerce GmbH assures its customers that the collection, processing and use of personal data complies with the provisions of the Swiss Data Protection Act and relevant legal regulations. Customer data collected for order processing or the opening of a customer account is used exclusively for internal purposes. Data will only be passed on to third parties or partner companies if this is essential for the proper performance of the service (order processing). The customer agrees to this use of his data. He has the right to view the data stored about him at any time on request.

11 Place of jurisdiction and applicable law
These General Terms and Conditions (GTC) and the contracts concluded in accordance with these GTC are subject to Swiss law and exclude the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction is the Canton of St. Gallen.


Content of the offer
The author assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author relating to material or non-material damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded. This applies insofar as there is no demonstrable intentional or grossly negligent fault on the part of the author. All offers are non-binding and can be changed, supplemented, deleted or discontinued at any time without prior notice.

Links and forwarding
WENO Commerce GmbH accepts no liability for direct or indirect links to external websites that lie outside its area of responsibility.

Abuse of the legal minimum age for the sale of nicotine products
Persons under the age of 18 are not permitted to place orders for nicotine-containing products in this online store. By accepting our general terms and conditions and placing an order, you confirm that you are at least 18 years old. Nicotine-containing products may not be resold to minors. WENO Commerce GmbH reserves the right to cancel the order and refuse to fulfill it if irregularities or even misuse of the order function are suspected. WENO Commerce GmbH is not liable. WENO Commerce GmbH accepts no responsibility for incorrect information and rejects any liability or infringement.

V 1.0, March 2024


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