F.A.Q

Snus and nicotine pouches are nicotine-containing products that are taken orally and then spit out. Unlike nicotine pouches, snus contains tobacco. The nicotine is absorbed by the body via the oral mucosa. 

A study has shown that snus is many times less harmful than cigarettes, as no combustion process takes place with these products. The only disadvantages that have been proven in a study are irritation of the oral mucosa, which regenerates after a break in consumption. 

The nicotine content is stated in the product description and on the back of the can. 

Snus and nicotine pouches have been permitted in Switzerland since 2019. 

Orders received before 6 pm* (*Mo-Thu, Fri until 4 pm) will be shipped the same day via A Mail. You will receive your order the following working day. 

No, you will not receive a cell invoice. All our products are already duty paid. 

As soon as we have received your order and it has been dispatched, we will send you an e-mail. You can also view the current status of your order in your customer account.

Cancellation is only possible if the order has not yet been packed.

Since snus has an expiration date and must be specially stored, it is unfortunately not possible to return the order.

Orders of 9 tins or more will be sent as a parcel. You will receive the shipment number in a separate e-mail.

If your order is incomplete or damaged, you are welcome to contact us and we will rectify the error immediately. 

You can pay with TWINT, credit card or cryptocurrencies.

The minimum age for our products is 18 years.